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Shipping Policy

DO YOU SHIP INTERNATIONALLY?

Yes we ship to the following countries:

Kuwait, Qatar, Suadi Arabia, United States Emirates, ALL OF EUROPE , Turkey, United Kingdom, United States, Canada..

Please contact us if you have questions about this or require shipment elsewhere.

HOW MUCH DOES SHIPPING COST?

The cost of standard & Express shipping for items purchased ranges from:

Shipping ZoneDeliveryTimeDelivery Charge
Kuwait, Qatar, Suadi Arabia, United States Emirates, Europe, Malta, Turkey, United Kingdom, United States, Canada.8 – 14 working daysfree
Kuwait, Qatar, Suadi Arabia, United States Emirates, Europe, Malta, Turkey, United Kingdom, United States, Canada.6 – 10 working days15 EUR

Are There Any Customs Fees or Import Duties?

No, all customs fees and import duties are taken care of by us.

Special rates will be quoted for bulk / freight orders.

WHEN WILL I RECEIVE MY ORDER?

Standard – DHL Paket 8 – 14 Days

Express Shipping – DHL Express 6-10 Days

If a faster shipping service is required, please contact us

[email protected]

IMPORTANT NOTE – Orders placed before 12P PST will generally ship same day. Orders placed after 12P PST will generally be processed the NEXT day after an order is placed, excluding weekends.

I PLACED AN ORDER, BUT DIDN’T RECEIVE A CONFIRMATION EMAIL.

Contact Us for additional assistance.

CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER HAS BEEN PLACED?

Please note that we are unable to change a shipping address once the order has been processed for transit. You may reach out to us (before the order is processed) with a corrected shipping address. Changes to a shipping address cannot be guaranteed.

I NEVER RECEIVED MY ORDER. WHAT DO I DO?

Check the tracking number provided to see if it is still in transit. If it shows “delivered” and you still have not received it, please contact us.

For more information contact us;

Contact Information

Address: BALZAN BUSINESS CENTRE, Triq L-Gherusija, Balzan BZN 1121, Malta
E-Mail: [email protected]
Phone: +1 3234174167
Customer service: Monday to Saturday between 9:00 am to 9:00 pm CEST.

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