Contact Us
FAQ (Frequently Asked Questions)
Business Office Address: BALZAN BUSINESS CENTRE, Triq L-Gherusija, Balzan BZN 1121, Malta
E-Mail: info@stepupsneakers.com
Phone: +44 78306 40663
Customer service: Monday to Saturday between 9:00 am to 9:00 pm CEST.
- Standard Free Shipping 14-22 Working Days
- Express Shipping 6-10 Working Days ( express shipping does not work for Malta)
Countries: All Europe, United Kingdom, U.S.A, Canada, Gulf Countries.
- Tracking number will be provided soon after purchase on email.
Yes, after any purchase you should receive an email from us.
Only standard shipping is free but express shipping lines are not.
Delays with shipping can unfortunately happen but if it does please contact us and we will ensure it arrives as soon as possible.